Monitoring Alerts
Automatic email alerts can be created to get immediate notification on potential issues with Swarm Perception Boxes. In an additional section "Monitoring Alerts" in the Swarm Control Center, custom alerts can be created and managed. Choose from several predefined alerting conditions, choose the relevant devices, define Email recipients and get instant Email notifications if a device changes the status from operational to not operational or warning.
Only admins are able to set and maintain monitoring alerts. For standard users and viewers, the section Monitoring Alerts is not visible in the Control Center.
The creation of the alert is split into three sections.
Alert conditions are based on the connection status and the stream monitoring status
In the table below the three predefined alert conditions are explained.
Alert condition | Description | Latest historic status | New status |
|---|---|---|---|
Device offline | Will trigger if a device is changing the status from online to offline. | Connection: Online | Connection: Offline |
Device Error | Will trigger if the stream status of one or more streams on the devices changes to 'Not Running', from either 'Running' or 'Warning' (because they cannot deliver messages, connect to the camera, ...). | Stream status: Running or Warning | Stream status: Not Running |
Device Warning | Will trigger if the stream status of one or more streams on the device changes from 'Running' to 'Warning' (due to degraded camera connection, ...) | Stream status: Running | Stream status: Warning |
At least one condition needs to be chosen for the alert. If an alert should be sent if one of several conditions happens, there is the option of multi-selecting the alert conditions.
On top, you can choose to get a resolution notification as soon as the error condition is resolved.
At the multi-select table the devices, where the alert should be applied, need to be chosen.
The select all option on the top left corner of the table select all devices on the page of the table. In order to search for the right devices, you find a search in the top right corner.
In case there are more pages of devices in the selection table take care that the multi-select will only select the devices on the active page.
In the last step of the Alert creation process, the recipients need to be defined. By clicking on add an Email address can be added. There is no limitation on the number of recipients.
There is no need that recipients have any dedicated access to the Control Center. Any Email address can be chosen. So feel free to as well choose the group email addresses of your teams.
In the overview table where all created Alerts are displayed, they can be edited or deleted. In the last column, the action buttons for that can be found.
The editing workflow looks the same as the creation process.
