Troubleshooting Guidelines
This page provides a collection of common issues that might occur as well as steps to resolve them.
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This page provides a collection of common issues that might occur as well as steps to resolve them.
Last updated
Was this helpful?
Although we are always happy to help, please take your time and try to find the issue you are facing here before contacting us via our SWARM Support Center.
Check if the device is powered
Is the device powered with DC barrel (PoE is not supported)
Is the power supply fulfilling the recommended specs (12V, >2A)
Is the LED next to the ethernet port on? Please take a picture
Check internet connectivity
Does the P101 respond to ping in the local network?